Documented standards
Every grade tied to written cosmetic and functional criteria.
Most refurbishers do one or two things and hand off the rest. De Novo owns the whole chain — from the moment a device is logged at intake to the moment it's listed for its second life — so quality, data security and sustainability never get outsourced to a stranger.
Multi-point functional and cosmetic inspection with a consistent, auditable grade per unit.
Board- and module-level repair by trained technicians — restoring, not just replacing.
Verifiable, tamper-proof data sanitization with a certificate per device.
Returns intake, triage and routing at scale — recovering value from the return stream.
Channel-ready inventory — prepped, branded, photographed and listed.
International procurement and distribution across five regions.
Sourcing, harvesting and distribution of the spares your repair network needs.
Quality sign-off and documentation before anything leaves the floor.
Storage, pick-pack and shipping — to the marketplace or back to you.
Refurbishment lives or dies on two things: knowing exactly what's wrong, and being able to fix it properly. De Novo invests in both — deep diagnostics and genuine component-level repair, not the swap-and-bin shortcut.
Battery health, displays, cameras, sensors, radios, ports and more — automated and manual.
Micro-soldering and component replacement that brings devices back to spec.
Harvested and quality parts first, reducing waste and keeping costs honest.
A refurbished device that still carries the last owner's data is a liability, not an asset. De Novo performs certified data sanitization on every unit and issues a verifiable, tamper-evident certificate — so you can prove the device is clean to customers, auditors and regulators.
Sanitization verified and logged against each device's serial or IMEI.
One certificate per device, ready for compliance and resale records.
Every device tracked from intake to dispatch — no gaps, no guesswork.
The lifecycle doesn't end at repair. De Novo handles the logistics in and the inventory out — and keeps the spares flowing in between.
Returns capture, intake, triage and routing across regions, with managed RMA and advanced-exchange programs. We turn the return stream — usually pure cost — into a recovery pipeline.
Graded inventory prepped for its channel: cleaned, packaged, photographed, spec'd and listed for marketplaces (Amazon Renewed, eBay Refurbished, Back Market), wholesale or your own storefront.
International procurement and distribution spanning the USA, Europe, the Middle East, India and Australia — sourcing the stock you need and moving the inventory you've renewed.
Sourcing, harvesting and distribution of the spare parts your repair operation depends on — with moving-average costing so the economics stay clear.
Storage, pick-pack and shipping — straight to the marketplace, to your customer, or back to you in one clean, sell-ready box.
Trust is the whole product in this industry. We engineer it in — with documented standards, certified data handling, and a record for every device that anyone can audit.
Every grade tied to written cosmetic and functional criteria.
Verifiable erasure with a certificate on every device.
A complete, auditable history for every serial and IMEI.
What can't be saved is recovered for parts or recycled — never dumped.
Use one capability or the entire lifecycle. Either way, you get a single accountable partner — and a record you can stand behind.